About bCasino

Welcome to bCasino, an online casino operator licensed and regulated in Malta. We are owned and operated by Green Feather Online Limited, a company registered under the laws of Malta with Company Number C 80735, registered address Elite Business Centre, Trejqa ta' Box Box, Msida MSD 1840, Malta. When you play with us, transactions on your card statement will appear as Green Feather Online. Below, we explain who we are, how we operate, and what you can expect when you join bCasino.

Our Licence and Regulatory Standing

We hold a licence issued by the Malta Gaming Authority, licence number MGA/B2C/445/2017, issued on 16 January 2019. Our operations are governed by the laws of the Republic of Malta, and the courts of Malta hold exclusive jurisdiction over any disputes arising from our terms. We work with eCOGRA as our alternative dispute resolution entity, and any complaint that we cannot resolve directly may also be raised with the MGA through its player support portal or by emailing support@mga.org.mt. We ask that complaints be raised within six months of the incident, and we target a final resolution within 10 working days, extendable by a further 10 working days if required, after which we issue a deadlock letter. For any data protection matters, you can reach our team at dpo@greenfeatheronline.com.

Who Can Play With Us

Registration at bCasino is available only to players from certain countries, and this list may be updated by us from time to time. We do not permit registration from the United States of America, Israel, the United Kingdom, Jersey, Guernsey or the Isle of Man. The minimum age to register is 18, or 21 in Estonia, or the applicable age of majority in your country, whichever is greatest. We do not permit registering or accessing an account through a VPN, proxy, hosting service, or any tool that masks your IP address, manipulates your location, or spoofs your device. If we detect such activity, we may block the account and withhold any winnings.

Games, Slots and Software Providers

At bCasino, we offer more than 5,000 games from 49 software providers, giving every player access to an extensive online casino b library of entertainment. Our b slots collection includes titles from Games Global, Pragmatic Play, Play'n GO, Wazdan, Ruby Play and Playson, alongside dozens of further studios such as Evolution Gaming, Betsoft Gaming, Big Time Gaming, BGaming, Nolimit City and many more. Our bCasino live casino experience features live baccarat, live bingo, live blackjack, live dice games, live poker and live roulette, powered by providers including Evolution Gaming, Pragmatic Play Live, Lucky Streak, Real Dealer Studios and Iconic21. Beyond slots and live tables, we also offer roulette, blackjack, video poker, bingo, baccarat, jackpot games, progressive jackpots, craps and dice, keno, scratch cards, virtual sports and crash games, so there is something to suit every type of player.

Registering and Logging In

Getting started is straightforward. You can complete b register in just a few minutes on desktop or through our mobile-optimised site. Once your account is created, bCasino login is available at any time through our website or through the bCasino app, which we have designed for smooth play on the move. Whether you prefer the b app experience or playing directly in your browser, we have built our platform to keep the process of bCasino login simple and secure for every returning player.

Deposits, Withdrawals and Currencies

We support NZD as one of our core currencies, alongside a wide range of others, and you select your account currency when you register. Should you need to change it later, we ask that you contact our support team, and in some cases a new account may need to be registered, with any existing balance transferred at the applicable exchange rate. Our b deposit methods include Visa, MasterCard, JCB, Skrill, Neteller, Payz, Paysafecard, Trustly Pay, Neosurf, AstroPay, Flexepin, Interac, PIX, SPEI, OXXO Pay and more, with over 20 options available in total. We do not accept cash funds, and deposits from third-party, corporate or business accounts are not permitted.

When it comes to b withdrawal requests, we target a processing time of three working days, though actual timing can extend to 3-5 business days depending on your payment provider, timely document submission, and completion of identity verification. We verify identity on cumulative withdrawals of 2,000 EUR or equivalent. Payouts are first returned to the method used for your deposit, and in some cases we may require payment to a bank account or card held in your own name. Our monthly withdrawal limit over a rolling 30-day period is NZ$20,000 or 15,000 EUR equivalent, calculated separately from your deposit activity in that same window. Maximum daily winnings that may be withdrawn are capped at 100,000 EUR or equivalent, measured within a 24-hour period.

Bonuses and Promotions

We reward new players joining bCasino with a Welcome Package worth up to NZ$1,200 and 100 free spins spread across three deposits. Our b no deposit bonus opportunities and ongoing offers appear regularly, including Monday Power, Extra Lucky Wednesdays, Thursday Special, and our Cashback Express promotions on crash games and live casino play. When you look for bCasino bonus codes or a b promo code, we recommend checking our bCasino bonus page and your account dashboard, as many offers are automatically applied or can be claimed by contacting our support team. Our bCasino bonus terms include a standard 40x wagering requirement on bonus plus deposit, and 25x on free spins winnings, with bonuses expiring 7 days after being awarded. We also run our Gamification programme, featuring Coins, a Login Rewards Calendar, Coin Tournaments, our Shop, and the Bonus Crab live claw game, giving our players additional ways to earn rewards beyond standard b bonus offers.

Our VIP Programme

Our VIP Programme is available by exclusive invitation, though players may also apply directly through our support team. VIP members benefit from a dedicated personal manager, birthday recognition, tailored bonus offers, faster withdrawal processing, and access to exclusive daily, weekly and monthly promotions. We also operate a Complementary Points system, where real-money play converts into Points redeemable for cash, giving loyal players at bCasino ongoing value for their activity.

Customer Support

Our support team is available 24/7 through live chat and email, and we support communication in English. You can reach us at support@bcasino.com for general enquiries, or dpo@greenfeatheronline.com for data protection matters. If a concern cannot be resolved at first contact, we escalate it into our formal complaints procedure, keeping you informed at every stage. Whether you are searching for a bCasino review before signing up, or need help with an existing bCasino online account, our team is ready to assist.

Play Responsibly With Us

We are committed to promoting responsible gambling across our platform. We provide tools to help you manage your play, including deposit limits and self-exclusion options, and we encourage every player to set boundaries that suit their circumstances. Our aim is to ensure that bCasino remains a safe, transparent and enjoyable environment for every member of our community.